You are currently browsing the tag archive for the 'training' tag.
The first two big pieces of the new manual will be out for review by mid-week. I am so excited that I have actually finished something from the objectives to the manual documentation. Once the SME’s (subject matter experts) have approved, it will take maybe a day to create the training PowerPoints from the documentation.
I completed the second team building class last week and wow, was that an experience! The team in this office is very close, works very well together with only a couple of exceptions. We have one whiner, one not nice person and one person with hygiene issues. I was tasked with continuing to build the team and address these individual issues too, but in a way that was not confrontational. So we all created an action plan of personal behavior in ourselves we needed to improve. The only difficult part was playing the blindfold game and including the hygiene challenged person. No one wanted to wear the blindfold after him and I really couldn’t spray it down in front of everyone! Yes, these are the difficult issues I struggle with on a daily basis, hurting feelings…the Mom skills are serving me well!!!
Personal writing has made NO progress. I just haven’t made the time to devote to my writing or to my own personal development. My boss asked me to think of several things I still want to accomplish this year and she will hold my feet to the fire. I need to make a final decision on when I will start working on my Master’s…Spring 2009 or Summer 2009. I have been accepted into a great program, just need to figure out my schedule for next year. I also need to work much more with Captivate. I have the basics but really need to expand my knowledge to some enhanced capabilities to make my tutorials richer and more engaging. Honestly, my main goal for the end of the year is to continue to set limits on my work outside of the office, regain my focus and concentration so I can be more productive.
I have just finished up the soft skills/communication part of my objectives and test questions. I was trying to think of a fun and engaging way to teach phone skills. I stumbled on toondoo.com. I created a character, kind of a geeky, techy type guy, really a composite of the group I am writing this training for….anyway, mocked-up a lesson and the group LOVED it. ToonDoo is fun and easy to use. I may have the class create scenario cartoons using our tech guy as a part of an class activity.
